Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account Information: Name, email address, and password when you create an account
• Listing Data: Property details, photos, and descriptions when you list a property
• Inquiry Data: Name, email, phone, and messages when you contact a property owner
• Favorites: Properties you save to your favorites list

We collect information automatically:

• Usage Data: Pages visited, features used, and search queries
• Device Data: Browser type, operating system, and device identifiers
• Location Data: Approximate location based on IP address (not precise GPS)

2. How We Use Your Information

• Provide, maintain, and improve our Service
• Process property listings and inquiries
• Send transactional emails (inquiry notifications, account updates)
• Generate AI deal scores and search results
• Analyze usage patterns to improve user experience
• Prevent fraud, abuse, and security threats
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Property Owners: Your inquiry details when you contact them about a listing
• Service Providers: Third-party services that help operate our platform (hosting, analytics, email delivery)
• Legal Requirements: When required by law, court order, or governmental authority

4. Third-Party Services

Our Service integrates with:

• Mapbox: Map rendering and geolocation services
• Vercel: Hosting, analytics, and image storage
• Groq: AI-powered search processing

Each of these services has their own privacy policies governing their use of data.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), hashed passwords (bcrypt), and secure database hosting. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent at any time

8. Cookies & Local Storage

We use cookies and local storage to maintain your session, remember your theme preference, and store onboarding choices. We also use analytics cookies (Vercel Analytics) to understand how the Service is used. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 18, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at privacy@dohaproperties.qa